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Can't access your team's private section?
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TOPIC: Can't access your team's private section?

Can't access your team's private section? 6 years, 5 months ago #1

  • Napster
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  • PRISM C.O. / Webmaster / Admin
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If you can't access the private section for your team after we've granted you access, please do the following:

1) log out of the website and log back in, this should fix it for you but if not do the following:

2) delete cookies: Tools > Internet Options > Delete. Log out of the website, close all internet browser windows, re-open internet and log in to the website.

In order for permissions to be re-set the user must re-log onto the site
Sabin
US Navy Veteran



EWA | Webmaster / Admin
Team PRISM | C.O.
-Everyone's favorite computer nerd-
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Re: Can't access your team's private section? 5 years, 12 months ago #2

  • Napster
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  • PRISM C.O. / Webmaster / Admin
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Private sections look like this:

Sabin
US Navy Veteran



EWA | Webmaster / Admin
Team PRISM | C.O.
-Everyone's favorite computer nerd-
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Re: Can't access your team's private section? 5 years, 3 months ago #3

  • Napster
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  • PRISM C.O. / Webmaster / Admin
  • Have Fun! It's mandatory.
  • Posts: 3339
Admins,

If user says he or she still can't see the new section or doesn't understand the above instructions, there is something we can do for them that should fix it immediately.

At top: Components > Click Kunena Forum

On Left: User Synchronization

Check the first box, on top right click sync. Done.
Sabin
US Navy Veteran



EWA | Webmaster / Admin
Team PRISM | C.O.
-Everyone's favorite computer nerd-
Last Edit: 5 years, 3 months ago by Napster.
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